Terms and Conditions
We accept no responsibility for crash damage and/or loss of kits, engines, accessories, etc.
incurred during operation of a radio-controlled model.
Also, we cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by our service center, etc.
Any mishandling, misuse of the product that results in personal injuries are not a part of the responsibility of Broad Tech Co.. and Eagle Model Co,LTD.
When ordering any parts, it is the customer responsibility to make sure that the parts will fit his or her model.
Please consult either the manufacturer or email your question to our support team before placing an order.
We will answer your question to the best of our capability.
Defective merchandise may be returned to us as long as it is in new and unused condition.
We will make best advice for you, in case of above trouble.
Please contact us follows.


Used, defective merchandise should be returned directly to the manufacturer for warranty repair or replacement.
Damaged merchandise includes items that have been damaged in shipping. If a shipment arrives at your door with apparent shipping damage, please refuse the delivery.
If you have already accepted delivery and then discovered shipping damage, please contact us immediately.
Save all packaging material and paperwork; do not throw anything away!
If you attempt to return the merchandise yourself, you will jeopardize the chance of making a claim, and you may not receive credit for the return.
Product specifications are subject to be changed without further notice.
You should confirm by e-mail before you purchasing.
We accept receive warranty before using the items.
Except some items with individual warranty.
All in-stock items will be shipped in two business days after payment completed.
Customer is responsible for ALL custom/duty fees as determined by your country.
If you are unsure of the potential custom duty fee required by your country, please contact your custom department before proceeding with this order.
The shipping quoted online is a best estimate for most countries.
Shipping rate for some region may cost more.
Some orders may require to be shipped in 2 boxes due to the shape of the product or over certain weight may cost more than price quoted online.
In the event that the actual shipping cost more than the estimated price, we will notify customer for the difference.
Customer is responsible for the shipping fee and handling fee for any upgrade/replacement parts that manufacturer make up to customer after the original order is dispatched.
We reserved the right to refund any paypal payment which shipping address is not confirmed by Paypal.
Buyers will be held fully responsible for any lost due to the currency exchange rate or any transaction fee Paypal charges.
All sales are final. No refund or exchange.
In all the business activities with Broad Tech Co., and Eagle Model Co.,Ltd, you agree to all the sales terms and policies above.
Please email us broadtech@eaglemodel.com for any questions.
Please note we reserve the right to refuse service to anyone.
By purchasing at Broad Tech Co., you agree all the terms and conditions.