Terms and Conditions
Broad Tech Co. is a firm believer in the protection of its on-line customers' privacy.
We have implemented a number of procedures and policies which are designed to protect your personal information while using our on-line services.
Our site uses an on-line ordering system for customers to request information, products, and services.
We collect visitor's contact information (like their names, address, telephone number and e-mail address) and financial information (like their account or credit card numbers).
Contact information from the order form is used to send orders and information about our company to our customers.
Financial information that is collected is used to bill the user for products and services. If you choose a third-party billing option, financial and personal information will be provided to the billing company.
We use your IP address to help diagnose problems with our server, administer our Web site and to provide security.
Our site uses "cookies" to keep track of your shopping cart contents.
E-mail addresses are collected only for the purpose of contacting you in the future.
We will not sell or rent your e-mail address to other companies or individuals.
We do not collect the personal information for children under the age of 13.
We are prohibited from conditioning a child's participation in an activity on the child disclosing more personal information than is reasonably necessary.
In cases where we have inadvertently collected personal information of a child, the parent can always review this information, choose to have this information deleted from our records and refuse to permit further collection or use of this information.
We do occasionally share portions of our customer postal mailing list with trusted and approved high-quality companies.
We choose these companies on a very high standard and will only allow postal mailings for offers which we feel you may be interested in.
This site gives users the following options to not receive future communications.
You can control by "SEND INFORMATION",remove the check mark from this box.
Broad Tech Co. respects its customers' privacy and works diligently to protect it.
Material changes to Broad Tech Co. policies will be posted in this Privacy Statement.
Broad Tech Co. accepts Visa, Master and few other Card go through by Paypal.
If you have a question,ask to your credit card company.
We do not accept institutional purchase orders at this time (military, government, schools and universities).
We cannot accommodate all special shipping requests.
Please inquire before placing your order.
Unestablished customers under the age of 18 must have a parent or legal guardian present to verify any order placed by phone before an order will be processed.
We will ship you the products EMS (Express Mail Service) or APP (Air Parcel Post).
Freight charge depends on the destination and the weight of the shipment.
You can check the shipping cost on online during the shopping.
Time in transit depends on the destination. Delays due to the payment processing are not responsibility of Broadtech CO.
You can trace your shipment with Post office web site.(Please use your EMS waybill trucking number.)
All EMS (Express Mail Service) and APP (Air Parcel Post) have a tracking number,You can check any time.
Customer is responsible for ALL custom/duty fees as determined by your country.
If you are unsure of the potential custom duty fee required by your country, please contact your custom department before proceeding with this order.
All AC electronic products required under each condition. Please follow the instruction.
We take pride in our pricing structure and do constant price comparisons to make sure that we offer the industry's best overall value.
If you find a lower price on a product prior to purchase somewhere else, please contact us and we'll do our best to match it.
Does not apply to close-outs, out-of-stocks or prices due to typographical or other errors. We reserve the right to adjust pricing solely at our discretion.
Contact us using our online support e-mail system.
We cannot accept to keep your backorder in our side.
Either after you complete order pay by paypal.
We will refund the payment to you by Paypal for sold out items when your order ship out from warehouse.
You check the RE-ARRIIVAL, can order when restock again.
If you have placed an order with Broad Tech Co. recently and need some information about it, contact us through our online support.
Please note that since we begin processing your order immediately after receiving it, we are unable to make changes or cancel the order once it is placed.
You may check on the status of recently placed orders by our sending e-mail.
Once your order is invoiced, the shipping process is in progress, a package tracking number is provided and the shipment cannot be changed or canceled.
Complete instructions for returning merchandise will be provided, please contact us first at broadtech@eaglemodel.com .
We will accept merchandise for return that was purchased from Broad Tech Co., within 5 days after you received.
The merchandise must be in new and unused condition and in its original packaging.
We do not accept returns via COD or any other collection method.
COD packages will be refused.
Packages billing Broad Tech Co.. without authorization will result in actual shipping charges billed back to sender unless other prior arrangements were made.
There is no restocking fee for qualified returns.
Damaged merchandise includes items that have been damaged in shipping.
If a shipment arrives at your door with apparent shipping damage, please refuse the delivery.
If you have already accepted delivery and then find shipping damage, please contact us immediately.
Save all packaging material and paperwork; do not throw anything away!
If you attempt to return the merchandise yourself, you will jeopardize our chances of making a claim, and you may not receive credit for the return.
If the item you wish to return is inoperable, but has no apparent damage, it may be considered defective.
The instructions on how to handle this type of return will different, since some manufacturers insist on handling defects directly.
Defective merchandise may be returned to us as long as it is in new and unused condition.

Manufacturer defects found after the product has been used revert to the manufacturer's warranty and they will handle any problems for you directly.
Please do not return used merchandise without authorization.
If you can determine that a product is defective before using it, we may be able to accept it back for exchange or refund; however, we suggest that you contact us first before taking any action.
Broad Tech Co., uses a APP(Air Parcel Post) and EMS.
Since we charge a fix rate shipping for your speicifc order, we reserve the right to You can choose right shipping method.
Broad Tech Co., and/or carrier reserve the right to request a signature for proof of delivery.
We cannot demand a shipment carrier to leave a package.
You may contact the carrier for instructions on available options.
Once the package is successfully delivered, we are not responsible for theft or damage to the merchandise.
merchandise after the forwarding company has accepted delivery.
The forwarding company must report shipping damage for a claim to be filed. We are not responsible for delays in express delivery orders due to weather conditions and/or attempted deliveries.
Export documentation will not be provided. Know who you are receiving a package for or forwarding a package to!
If you accept a package that was purchased with a fraudulent credit card, you will be in possession of stolen merchandise.
We accept no responsibility for crash damage and/or loss of kits, engines, accessories, etc.
incurred during operation of a radio-controlled model.
In most cases it is very difficult or impossible to determine whether crash damage was actually due to radio equipment failure or to operator error.
Also, we cannot be held responsible for any purchased components that are incorporated into radio systems or problems caused by incompatibility between radio components, parts, and repairs not completed by our service center, etc.

It is impossible to guarantee product compatibility for product recommendations.
We provide information and suggestions to the best of our abilities based on the information available to us at the time. We are unable to guarantee successful outcomes.

All of the products we sell are intended for retail consumption by our customers and are not intended for resale unless a reseller account is setup for you already.
Any consequences arising out of the resale of merchandise purchased from Broad Tech Co., is the responsibility of the seller, not Broad Tech Co.,.
Broad Tech Co., may revoke the ordering privileges of customers commercially reselling our products without prior approval.

We reserve the right to limit quantities and discounts. Also, please note that most items we offer are intended for use in the Japan.
International radio frequency and electric current requirements are the responsibility of the buyer.
Broad Tech Co., cannot provide CE certification documentation.

Additional policies may exist.
Policies are not limited to those on this page.
Contact us with any questions.
All prices, pictures and descriptions on this site and all other Broad Tech Co.,. publications are subject to change. Broad Tech Co.,. maintains no responsibility for inadvertent errors.
In the event of typographical errors on our site or in our publications, Broad Tech Co.,. reserves the right to cancel or refuse orders at its sole discretion.
Please contact us within 14days regarding price or promotion discrepancies.
We will send the information by e-mail.
┗■ Broad Tech Customer Service
To track a package already been shipped, please visit EMS(Express Mail Servise) or APP(Air Parcel Post) tracking number search follows.

Check the Tracking Number Online. Click Here!
We recommend repair and upgrade to be sent by EMS or APP(Air Parcel Post) with tracking, turnaround is normally approx 14 working days.
For the fastest possible service, We will charge any payment by Paypal.
Make sure you also include your contact e-mail address and our technician can contact you once the repair is completed.
Japan warehouse:
62-79 Iwaya-cho Toyohashi-City Aichi-Ken 440-0842 Japan

CHINA Address:
Broad Tech CO.,LTD
16U,Tower A, Carton Heights, 5 Guihua Road, Free Trade Zone,Futian, Shen Zhen,518038,China

Japan Address:
62-79 Iwaya-cho Toyohashi-City Aichi-Ken 440-0842 Japan